Privacy Policy
Last Updated: August 2026
Everkinaura respects the privacy of customers and visitors who use our online store. This Privacy Policy explains what personal information may be collected when you browse our website, place an order, communicate with us, or interact with our Feeding, Grooming, and Daily Travel collections.
It also explains how that information may be used, when it may be disclosed to service providers or business partners, how we work to protect it, and what privacy choices may be available to you.
1. Personal Information We May Collect
Information You Provide
When you place an order, create an account, contact customer support, or otherwise provide information through our store, we may collect details such as your name, billing or delivery address, email address, telephone number, order information, and other information you choose to provide.
Payment Information
Payments are handled through third-party payment gateways and payment service providers. Full payment-card numbers and card security codes are processed by those providers rather than being intentionally stored directly within Everkinaura's own systems.
Device & Browsing Information
When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser or device type, pages viewed, referral information, website interactions, and general browsing activity.
2. How We Use Personal Information
We use personal information primarily to operate our online store and provide the services requested by our customers.
Order Processing
Information may be used to confirm purchases, process transactions, prepare orders, arrange delivery, provide shipping or tracking updates, and maintain appropriate transaction records.
Website & Product Improvement
We may review website activity and shopping behavior to better understand how visitors use our store, improve navigation and usability, evaluate our product selections, and enhance the shopping experience across our Feeding, Grooming, and Daily Travel collections.
Customer Communications
We use contact information to respond to customer inquiries and send important transactional communications, including order confirmations, shipping notifications, and service-related messages.
Where appropriate permission has been provided or otherwise permitted by applicable law, we may also send promotional communications, product updates, or information about Everkinaura offers.
Security & Fraud Prevention
Information may be used to identify suspicious activity, prevent fraudulent transactions, protect our customers, maintain website security, and investigate potential misuse of our services.
3. How We Protect Your Information
Everkinaura uses reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, disclosure, alteration, loss, or destruction.
Sensitive information transmitted through our website and associated service providers may be protected using encrypted connections, including SSL/TLS technologies.
Access to customer information is limited to personnel and service providers who require that information for legitimate operational purposes and who are subject to appropriate confidentiality or data-protection responsibilities.
Payment processing is handled through third-party payment providers that maintain their own security and payment-card compliance programs.
No method of electronic transmission or digital storage can be guaranteed to be completely secure, and therefore absolute security cannot be guaranteed.
4. Service Providers, Analytics & Advertising
Everkinaura does not routinely sell customer profiles directly in exchange for money.
We may, however, provide limited personal or technical information to trusted service providers and business partners that assist with operating our store, fulfilling orders, processing transactions, analyzing website performance, preventing fraud, communicating with customers, or promoting our products.
These partners may include:
AppLovin
AppLovin may be used for advertising delivery, campaign attribution, conversion measurement, and advertising-performance analysis.
Meta Platforms
Meta services may be used for social-media advertising, campaign measurement, audience analysis, and related integrations.
Google Services
Google services may be used for website analytics, advertising measurement, search-related functionality, traffic analysis, and performance reporting.
Depending on how these services are configured, third parties may use cookies, pixels, tags, SDKs, or similar technologies to collect or process information.
Third-party providers maintain their own privacy practices and process information in accordance with their respective policies and applicable legal obligations.
5. Cookies & Similar Technologies
Everkinaura may use first-party and third-party cookies, pixels, tags, and similar technologies to support the operation and improvement of our online store.
These technologies may help maintain shopping-cart functionality, remember certain preferences, analyze website traffic, understand customer interactions, measure advertising performance, and support relevant marketing activities.
You can generally manage or restrict cookies through your browser settings.
Please be aware that disabling certain cookies may affect shopping-cart persistence, checkout functionality, personalization, or other features of the website.
Where required by applicable law, additional consent or privacy controls may be provided for non-essential cookies and advertising technologies.
6. Children's Privacy
Everkinaura is intended for a general adult shopping audience and is not designed or directed toward children under the age of thirteen (13).
We do not knowingly seek to collect personal information from children under 13.
If we become aware that personal information belonging to a child under 13 has been collected in circumstances where it should not have been collected, we will take reasonable steps to delete or otherwise appropriately address that information in accordance with applicable requirements.
7. California Online Privacy Disclosures
Visitors may browse many areas of Everkinaura without intentionally providing identifying information to us. Certain technical information may still be collected automatically as described elsewhere in this Privacy Policy.
This Privacy Policy is made available through our website so visitors can review how Everkinaura handles personal information.
Some internet browsers may transmit a Do Not Track (DNT) signal. Because there is no single universally implemented standard governing DNT signals, our website's response may depend on the technologies and services being used.
Where applicable privacy law requires us to recognize a legally valid browser-based opt-out preference signal, such as Global Privacy Control (GPC), we will process that signal as required.
8. Rights of EEA & European Users
Where the General Data Protection Regulation (GDPR) or another applicable European privacy law applies to our processing of your personal information, you may have certain data-protection rights.
Depending on the circumstances, these may include the ability to request access to personal information we hold about you, request correction of inaccurate information, request deletion, restrict or object to certain processing, or request data portability where applicable.
Privacy-related requests may be submitted to:
We may need to verify your identity before processing certain requests. Some requests may also be subject to exceptions or limitations permitted by applicable law.
9. California Privacy Rights
If the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), applies to you and to Everkinaura's processing activities, you may have specific rights concerning your personal information.
These rights may include requesting information about certain personal information collected about you, requesting access to qualifying information, requesting deletion or correction in applicable circumstances, and opting out of certain sales or sharing of personal information.
Everkinaura does not routinely exchange personal information for monetary payment.
However, certain disclosures associated with digital advertising or analytics services may qualify as “sharing” or, depending on the circumstances, “selling” under California privacy law.
Eligible California consumers may submit applicable privacy requests by contacting:
Where required, we also recognize applicable browser-based opt-out preference signals and other privacy-choice mechanisms provided through our website.
10. Security Incidents & Data Breaches
If Everkinaura becomes aware of a security incident involving personal information, we will evaluate the circumstances and take reasonable steps to investigate, contain, and address the incident.
Where notification is required by applicable law, we will notify affected individuals, regulators, or other appropriate parties within the legally required time period.
Depending on the circumstances and applicable requirements, notifications may be delivered by email, through a notice on our website, or by another legally permitted method.
11. Marketing Emails & Unsubscribe Requests
Everkinaura aims to keep commercial email communications transparent and appropriately identified.
Promotional emails should use accurate sender information and clear, non-misleading subject lines.
Marketing communications will provide an accessible method for recipients to unsubscribe from future promotional messages.
Valid unsubscribe requests will be processed within the period required by applicable law.
Choosing to unsubscribe from promotional communications does not prevent Everkinaura from sending essential transactional or service-related messages concerning an existing order, shipment, customer-service request, or other ongoing transaction.
12. Contact Us
If you have questions about this Privacy Policy, how Everkinaura handles personal information, or would like to submit an eligible privacy request, please contact us using the information below.
Brand: Everkinaura
Operating Company: Hongkong Geon Group Limited
Customer Support Email: support@everkinaura.com
Customer Support Phone: +1 (606) 649-7921
Registered Address: Room 1201, 12/F, Tai Sang Bank Building, 130-132 Des Voeux Road, Central, Hong Kong Island, Hong Kong
Everkinaura may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, services, or applicable requirements. When material changes are made, the updated version will be posted on this page with a revised Last Updated date.